Live Status\Incident History

January 20, 2025

Site Unreachable / Glass Mobile API

Outage

Opened: Jan 20, 2025, 6:19 PM UTC

Duration: 13min 2sec

  • Opened
    Jan 20, 2025, 6:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 20, 2025, 6:32 PM UTC

    Issue resolved on monitor recovery.

December 26, 2024

Site Unreachable / Glass Mobile API

Outage

Opened: Dec 26, 2024, 2:08 AM UTC

Duration: 6min 26sec

  • Opened
    Dec 26, 2024, 2:08 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 26, 2024, 2:14 AM UTC

    Issue resolved on monitor recovery.

November 14, 2024

Site Unreachable / Glass Mobile API

Outage

Opened: Nov 14, 2024, 11:11 PM UTC

Duration: 9min 40sec

  • Opened
    Nov 14, 2024, 11:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 14, 2024, 11:20 PM UTC

    Issue resolved on monitor recovery.

May 27, 2024

Site Unreachable / Glass Web

Outage

Opened: May 27, 2024, 10:52 PM UTC

Duration: 1min 7sec

  • Opened
    May 27, 2024, 10:52 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 27, 2024, 10:53 PM UTC

    Issue resolved on monitor recovery.

May 22, 2024

Site Unreachable / Glass Web

Outage

Opened: May 22, 2024, 7:42 PM UTC

Duration: 1min 10sec

  • Opened
    May 22, 2024, 7:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2024, 7:43 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Glass Web

Outage

Opened: May 22, 2024, 11:44 AM UTC

Duration: 1min 21sec

  • Opened
    May 22, 2024, 11:44 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2024, 11:45 AM UTC

    Issue resolved on monitor recovery.

May 19, 2024

Site Unreachable / Glass Web

Outage

Opened: May 19, 2024, 6:43 PM UTC

Duration: 1min 44sec

  • Opened
    May 19, 2024, 6:43 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 19, 2024, 6:45 PM UTC

    Issue resolved on monitor recovery.

May 8, 2024

Site Unreachable / Glass Web

Outage

Opened: May 8, 2024, 3:10 PM UTC

Duration: 1min 16sec

  • Opened
    May 8, 2024, 3:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 8, 2024, 3:11 PM UTC

    Issue resolved on monitor recovery.

April 8, 2024

Site Unreachable / Glass Web

Outage

Opened: Apr 8, 2024, 1:31 PM UTC

Duration: 1min 7sec

  • Opened
    Apr 8, 2024, 1:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 8, 2024, 1:32 PM UTC

    Issue resolved on monitor recovery.

March 14, 2024

Site Unreachable / Glass Web

Outage

Opened: Mar 14, 2024, 5:35 PM UTC

Duration: 1min 8sec

  • Opened
    Mar 14, 2024, 5:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 14, 2024, 5:36 PM UTC

    Issue resolved on monitor recovery.

January 13, 2024

Site Unreachable / Glass Web

Outage

Opened: Jan 13, 2024, 4:56 PM UTC

Duration: 48sec

  • Opened
    Jan 13, 2024, 4:56 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 13, 2024, 4:56 PM UTC

    Issue resolved on monitor recovery.

January 6, 2024

Site Unreachable / Glass Web

Outage

Opened: Jan 6, 2024, 6:29 PM UTC

Duration: 46sec

  • Opened
    Jan 6, 2024, 6:29 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 6, 2024, 6:30 PM UTC

    Issue resolved on monitor recovery.

December 7, 2023

Servers under heavy load / Glass Mobile API (+1 More)

Degraded Performance

Opened: Dec 7, 2023, 4:03 PM UTC

Duration: 44min 14sec

Affected services:Glass Mobile APIGlass Web

  • Investigating
    Dec 7, 2023, 4:03 PM UTC
  • Monitoring
    Dec 7, 2023, 4:41 PM UTC
  • Resolved
    Dec 7, 2023, 4:47 PM UTC

December 5, 2023

Site Unreachable / Glass Web

Outage

Opened: Dec 5, 2023, 9:11 PM UTC

Duration: 2min 43sec

  • Opened
    Dec 5, 2023, 9:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 5, 2023, 9:14 PM UTC

    Issue resolved on monitor recovery.

October 30, 2023

Site Unreachable / Glass Web

Outage

Opened: Oct 30, 2023, 2:47 PM UTC

Duration: 1min 19sec

  • Opened
    Oct 30, 2023, 2:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 30, 2023, 2:48 PM UTC

    Issue resolved on monitor recovery.

October 26, 2023

Site Unreachable / Glass Web

Outage

Opened: Oct 26, 2023, 1:44 PM UTC

Duration: 1min 38sec

  • Opened
    Oct 26, 2023, 1:44 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 26, 2023, 1:46 PM UTC

    Issue resolved on monitor recovery.

September 20, 2023

Site Unreachable / Glass Web

Outage

Opened: Sep 20, 2023, 1:59 PM UTC

Duration: 32sec

  • Opened
    Sep 20, 2023, 1:59 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 20, 2023, 2:00 PM UTC

    Issue resolved on monitor recovery.

September 10, 2023

Site Unreachable / Glass Web

Outage

Opened: Sep 10, 2023, 3:41 PM UTC

Duration: 1min 38sec

  • Opened
    Sep 10, 2023, 3:41 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 10, 2023, 3:42 PM UTC

    Issue resolved on monitor recovery.

August 8, 2023

Site Unreachable / Glass Web

Outage

Opened: Aug 8, 2023, 2:51 PM UTC

Duration: 59sec

  • Opened
    Aug 8, 2023, 2:51 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 8, 2023, 2:52 PM UTC

    Issue resolved on monitor recovery.

August 1, 2023

Site Unreachable / Glass Web

Outage

Opened: Aug 1, 2023, 2:25 PM UTC

Duration: 1min 30sec

  • Opened
    Aug 1, 2023, 2:25 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2023, 2:27 PM UTC

    Issue resolved on monitor recovery.

July 31, 2023

Site Unreachable / Glass Web

Outage

Opened: Jul 31, 2023, 2:28 PM UTC

Duration: 1min 8sec

  • Opened
    Jul 31, 2023, 2:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 31, 2023, 2:29 PM UTC

    Issue resolved on monitor recovery.

July 27, 2023

Site Unreachable / Glass Web

Outage

Opened: Jul 27, 2023, 1:49 AM UTC

Duration: 1min 13sec

  • Opened
    Jul 27, 2023, 1:49 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 27, 2023, 1:51 AM UTC

    Issue resolved on monitor recovery.

July 16, 2023

Healthcheck Assertion Failed / Glass Mobile API

Outage

Opened: Jul 16, 2023, 7:17 AM UTC

Duration: 16min 28sec

  • Opened
    Jul 16, 2023, 7:17 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 16, 2023, 7:33 AM UTC

    Issue resolved on monitor recovery.

Database maintenance / Glass Mobile API (+1 More)

Maintenance

Posted: Jul 16, 2023, 7:10 AM UTC

Affected services:Glass Mobile APIGlass Web

  • Identified
    Jul 16, 2023, 7:10 AM UTC

    We're performing some scheduled maintenance on our database. This means the app may be down for a couple of minutes. Sorry for any inconvenience, we're working to get things back up and running as soon as possible. Thanks for your patience!

  • Resolved
    Jul 16, 2023, 7:34 AM UTC

July 10, 2023

Site Unreachable / Glass Web

Outage

Opened: Jul 10, 2023, 1:37 PM UTC

Duration: 59sec

  • Opened
    Jul 10, 2023, 1:37 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 10, 2023, 1:38 PM UTC

    Issue resolved on monitor recovery.

July 4, 2023

Site Unreachable / Glass Web

Outage

Opened: Jul 4, 2023, 5:21 AM UTC

Duration: 1min 6sec

  • Opened
    Jul 4, 2023, 5:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 4, 2023, 5:22 AM UTC

    Issue resolved on monitor recovery.

June 28, 2023

Site Unreachable / Glass Web

Outage

Opened: Jun 28, 2023, 6:47 PM UTC

Duration: 59sec

  • Opened
    Jun 28, 2023, 6:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 28, 2023, 6:48 PM UTC

    Issue resolved on monitor recovery.

June 26, 2023

Site Unreachable / Glass Web

Outage

Opened: Jun 26, 2023, 2:33 PM UTC

Duration: 57sec

  • Opened
    Jun 26, 2023, 2:33 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 26, 2023, 2:34 PM UTC

    Issue resolved on monitor recovery.

May 22, 2023

Site Unreachable / Glass Web

Outage

Opened: May 22, 2023, 9:39 PM UTC

Duration: 55sec

  • Opened
    May 22, 2023, 9:39 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2023, 9:40 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Glass Web

Outage

Opened: May 22, 2023, 5:47 PM UTC

Duration: 27sec

  • Opened
    May 22, 2023, 5:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2023, 5:47 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Glass Web

Outage

Opened: May 22, 2023, 2:24 PM UTC

Duration: 59sec

  • Opened
    May 22, 2023, 2:24 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2023, 2:25 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Glass Web

Outage

Opened: May 22, 2023, 1:29 AM UTC

Duration: 1min 46sec

  • Opened
    May 22, 2023, 1:29 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2023, 1:31 AM UTC

    Issue resolved on monitor recovery.

May 19, 2023

Site Unreachable / Glass Web

Outage

Opened: May 19, 2023, 9:32 PM UTC

Duration: 1min 52sec

  • Opened
    May 19, 2023, 9:32 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 19, 2023, 9:34 PM UTC

    Issue resolved on monitor recovery.

May 18, 2023

Site Unreachable / Glass Web

Outage

Opened: May 18, 2023, 9:05 PM UTC

Duration: 1min 1sec

  • Opened
    May 18, 2023, 9:05 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 18, 2023, 9:06 PM UTC

    Issue resolved on monitor recovery.

May 15, 2023

Site Unreachable / Glass Web

Outage

Opened: May 15, 2023, 1:44 PM UTC

Duration: 58sec

  • Opened
    May 15, 2023, 1:44 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 15, 2023, 1:45 PM UTC

    Issue resolved on monitor recovery.

May 13, 2023

Site Unreachable / Glass Web

Outage

Opened: May 13, 2023, 10:06 PM UTC

Duration: 1min 24sec

  • Opened
    May 13, 2023, 10:06 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 13, 2023, 10:08 PM UTC

    Issue resolved on monitor recovery.

April 10, 2023

Site Unreachable / Glass Web

Outage

Opened: Apr 10, 2023, 2:30 PM UTC

Duration: 1min 18sec

  • Opened
    Apr 10, 2023, 2:30 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 10, 2023, 2:32 PM UTC

    Issue resolved on monitor recovery.

April 7, 2023

Site Unreachable / Glass Web

Outage

Opened: Apr 7, 2023, 2:45 PM UTC

Duration: 51sec

  • Opened
    Apr 7, 2023, 2:45 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 7, 2023, 2:46 PM UTC

    Issue resolved on monitor recovery.

March 30, 2023

Site Unreachable / Glass Web

Outage

Opened: Mar 30, 2023, 1:40 PM UTC

Duration: 55sec

  • Opened
    Mar 30, 2023, 1:40 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 30, 2023, 1:41 PM UTC

    Issue resolved on monitor recovery.

March 23, 2023

Servers under heavy load

Degraded Performance

Opened: Mar 23, 2023, 1:40 PM UTC

Duration: 2min 22sec

  • Identified
    Mar 23, 2023, 1:38 PM UTC

    Our database server is currently under heavy load, and we're actively investigating the situation. Our team is working hard to resolve the issue as quickly as possible, and we apologize for any inconvenience this may cause. We'll keep you updated with any further developments, so please stay tuned. Thanks for your patience and understanding!

  • Resolved
    Mar 23, 2023, 1:42 PM UTC

March 7, 2023

Site Unreachable / Glass Web

Outage

Opened: Mar 7, 2023, 7:14 PM UTC

Duration: 46sec

  • Opened
    Mar 7, 2023, 7:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 7, 2023, 7:15 PM UTC

    Issue resolved on monitor recovery.

January 28, 2023

Database upgrades / Glass Mobile API (+1 More)

Maintenance

Posted: Jan 28, 2023, 7:47 AM UTC

Affected services:Glass Mobile APIGlass Web

  • Monitoring
    Jan 28, 2023, 7:44 AM UTC

    We're performing some scheduled maintenance on our database. This means the app may be down for a couple of minutes. Sorry for any inconvenience, we're working to get things back up and running as soon as possible. Thanks for your patience!

  • Resolved
    Jan 28, 2023, 8:02 AM UTC

December 8, 2022

Response Assertion Failed

Outage

Opened: Dec 8, 2022, 7:02 AM UTC

Duration: 12min 17sec

  • Opened
    Dec 8, 2022, 7:02 AM UTC

    Incident opened on monitor failure.

  • Identified
    Dec 8, 2022, 7:04 AM UTC

    We are currently doing some work on our databases, which means there might be a few minutes of downtime. We apologize for any inconvenience and appreciate your patience while we make some updates.

  • Resolved
    Dec 8, 2022, 7:14 AM UTC

    Incident resolved on monitor recovery.